Tell me more about yourself and your entrepreneurial journey
Academically I studied Electrical Electronic Engineering. I worked for a few years in construction then a few years in Goldman Sachs. Goldman Sachs was an interesting period because it was a hybrid position of both business and technology. I then transitioned to Bahrain and had joined two companies but eventually my path led me to join the startup world.
June 2018 is when I made the major transition. I heard about Reda Al Fardan who was an acquaintance of mine. He was embarking on a startup that offered a solution for the healthcare industry. I liked his idea and thought it was a good concept plus it was beneficial for the country. I wanted to join him in this journey because I felt like this venture would be exciting and most importantly very rewarding.
I got in contact with Reda and he was happy to have me on board! At the time it wasn’t established yet and was just selected by Flat6Labs so I joined in the beginning of the process which I’m grateful for because I got to see how we grew and developed over the past few months. That’s the beginning of my journey in a nutshell.
Did you ever think you’d be doing this or at least working within this industry?
My professional life has taken several interesting turns and to me that didn’t matter. I do find it to be a mentality issue where people think you’d have to possess certain skills or you are limited to a certain industry. In the UK the market was pretty flexible because people looked at what you can provide rather than your industry background.
If you have the raw skill set, it doesn’t matter what background you come from. I mean, we had teachers joining Goldman Sachs! If you had the skill sets - all it would take is time for adaptation and then you’d be fine.
Go back to the beginning of Temr. What led to its conception?
Reda was approached by a doctor earlier on who is his partner now during the time he was working on a certain project as part of a data science consultancy he ran. Later on there was a realization that this was a major issue that most clinics faced here in Bahrain. Basically, there was no visibility of their operations. It all sparked when they needed to migrate data and at the time it was scattered bits and pieces but they found a gap to fill, which is finding an all-in-one system for a clinic.
The search began for a comprehensive system in Bahrain but most of them were complex, outdated or too expensive and didn’t really solve the issue so Temr was born!
“If you have the raw skill set, it doesn’t matter what background you come from. I mean, we had teachers joining Goldman Sachs! If you had the skill sets - all it would take is time for adaptation and then you’d be fine.”
What is the problem you are trying to solve?
Many small/medium sized clinics are under pressure to digitize their operations but available EMR products for them are badly designed and hard to use in addition to being expensive to set up. The software set up itself costs between BD 6,000 to BD 20,000 in addition to 20% of that for annual maintenance agreements excluding hardware capital and operational costs. Hence many of these clinics stick to paper operations. An intelligent cloud-based solution can offer an affordable and smarter alternative.
Tell us more about Temr. What’s the purpose of the system?
Temr.cm is Bahrain’s first cloud-based, total EMR & Clinic Management solution for small to medium-sized health providers. It enables them to intelligently and comprehensively digitize their clinic operations from patient medical records to their daily administrative and business activities, all in one secure and easy to use platform. With no upfront capital investment and for an affordable monthly subscription, healthcare providers can finally use an advanced EMR system that has been intelligently designed by doctors to meet their needs.
The system helps them to easily record and access their patient data and collaborate with other healthcare providers across the network with ease. Doctors can finally give their patients direct access to their medical records via the patient portal whenever and wherever they may need it. In addition to that, the system takes care of all the other administrative activities of a clinic (appointment scheduling, accounting, POS, HR, inventory ...etc.)
“Many of these clinics stick to paper operations. An intelligent cloud-based solution can offer an affordable and smarter alternative”
What is the difference between using Temr here and using other global similar systems out there?
We wanted a solution for small to medium-sized health providers who can’t afford global systems. In addition, these systems are also really complex for smaller institutions making that transition. We wanted to offer a cloud simple solution that can be used by everyone to slowly help digitize clinics contributing overall to the healthcare industry here by optimizing operations and increasing accuracy and efficiency.
How does the process of “migrating data” or the “transition” happen?
Depends on what the clinic needs and how they’d like to transition to the new system. We do help them with the migration process in terms of transferring data and training. Some clinics start using the system and migrating data on the go which is simpler as well, and others have a lot of data which takes a bit of time. We offer training because the way the system is designed is quite simple. We help our clients learn how to use the system and additionally if needed, help migrate their information.
Data Driven healthcare is your core message, explain this.
Temr offers clinics and healthcare providers analytical tools to make you understand your operational data. In a nutshell we offer data - driven healthcare. We want healthcare providers to understand their data. Systems such as Temr can unlock the tremendous insight of stored clinical data and help organizations become data driven. The knowledge can then be used to drive system wide improvements for clinical and operational benefits.
What are some areas that your analytics tool can shed some light on?
For example, these are some examples below:
Identify areas with workflow variation and waste
Discover new groups of patients to target
Analyze patients with high readmissions risk
Types and number of cases over the year
Are you thinking of using this data to create a case study that shows the trends and patterns overtime?
Eventually we will do that once we’ve acquired data over the years from different healthcare providers because that’s valuable insights for the healthcare industry. I would say about 3-5 years of collected data to create a case study for Bahrain and the MENA region.
“There was a realization that this was a major issue that most clinics faced here in Bahrain. Basically, there was no visibility of their operations”
What are your next 3 mini goals?
Sign more clinics
Sign more clinics
Sign more clinics
Definitely my next 3 mini goals, but if you wanted variation, I'd say hire a dedicated software developer and secure some strategic funding to help us expand in Saudi.
Thank you Ebrahim for having coffee with us and we will make sure to follow your journey. We are sure it will be epic - KEEP GOING