Al Baraka Islamic Bank launches all-new Customer Care WhatsApp service
In line with its strategy to expand its presence in the digital banking sphere, Al Baraka Islamic Bank (Al Baraka – Bahrain), announced the introduction of its all-new Customer Care WhatsApp service.
The service, which is currently live, now gives customers the opportunity to address their banking enquiries from the utmost comfort. Available to use on any platform on which WhatsApp can be installed, Al Baraka Bank’s clientele can now have access to a digital helpdesk that provides them with both quick, real time solutions to any and all issues they may be facing, as well as transactional information that they may require, from anywhere across the world between Saturday to Thursday from 8 am to 6 pm Bahrain time.
Speaking on the occasion, Mrs. Fatema AlAlawi, Head of the Retail Banking Department of Al Baraka Islamic Bank-Bahrain, said, “It brings me immense pleasure to announce the introduction of our very latest initiative; our Customer Care WhatsApp service. At Al Baraka Islamic Bank, we realized that the next best way to serve our customers is by giving them the opportunity to address their every enquiry on the go. And what better way to do that than through the use of the most preferred messenger app in the world right now, WhatsApp!”
All customers have to do is save the number 13300400 once to their phone’s directory in order to then be able to open the chat from any device thereafter, including tablets, laptops and PCs, in the same manner that one chats with a friend on WhatsApp.
With its establishment in 1984 in the Kingdom of Bahrain, Al Baraka Islamic Bank B.S.C. – Bahrain has a longstanding record of accomplishment of delivering excellence, innovation and superior results. The Bank ranks among the leading providers of Islamic banking products and services to its clientele and is supported by the quality of investments it has on offer, its strength of performance and a sound financial position. Al Baraka – Bahrain offers innovative financial products, including investments, international trading, management of short-term liquidity and consumer financing, all of which are all based on Islamic financing modes.